What is the main function of HR lifecycle events in ServiceNow?

The main function of HR lifecycle events in ServiceNow is to manage HR processes associated with an employee's career. This involves overseeing various stages of an employee's journey within the organization, starting from onboarding, through different life events such as promotions, leaves, and eventually offboarding.

HR lifecycle events facilitate the automation and streamlining of these processes, ensuring that HR teams can efficiently manage the complexities involved in an employee's career progression. By focusing on these specific events, organizations can enhance employee experience, improve compliance, and maintain accurate records throughout the employee's tenure.

While other options may pertain to HR functions, they do not capture the holistic approach that HR lifecycle events provide in managing an employee's entire experience and service-related inquiries effectively. For instance, tracking employee performance is typically a separate function within performance management systems, and automating service requests or managing employee relationships are broader HR functions that may not encompass the specific, lifecycle-focused approach indicated by HR lifecycle events.